The Great Indian Smartphone Protection Crisis: Only 1 in 15 Indians have active smartphone protection plans

India’s highest-rated protection expert, OneAssist in partnership with Hansa research unveiled a nation-wide study of 1,260 respondents titled ‘The Great Indian Smartphone Protection Crisis’ that gives a peek into the smartphone ownership behaviour of Indians.

The report reveals some interesting data points like

  • 72% of consumers have suffered Accidental damage to their phones
  • 82% consumers have dropped their phones atleast once
  • 36% of the damages have happened because the smartphone fell out of pocket/bag

and much more.

The report comes at a time when the avergae device prices in India have rised 40%-50% in recent years and the replacement cycle has stretched to approximately 40 months up from 2 years a few years ago.

Read the full report here:

What You’ll Find:

  • Smartphone dependency of consumers
  • Smartphone damage epidemic
  • What happens after a Smartphone is damaged?
  • Smartphone replacement & upgrade
  • The Great Protection Crisis
  • Protection Plan in Used & Refurbished Phones market

Got questions about the research or want to partner with us to offer protection plans? Drop a comment below or drop a mail at businessenquiry@oneassist.in!

About OneAssist

OneAssist is India’s highest-rated device protection expert. With more than 3 Cr+ active customers, 4.7 stars rating on Google and pan-India service capability, OneAssist protects what matters the most to consumers.

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